Jan 3, 2018 06:06:43 AM Edited Jan 3, 2018 06:12:47 AM by Goran V
Hello,
I have a problem adding my Paypal account to make payments. It's a little strange. I was using my Paypal account to make payments until the last week. But then I had to change my credit card in Paypal, and since that day I can't use my Paypal account to make payments in Upwork anymore.
When I want to add my Paypal account, a Paypal window shows up and then asks me the details of my credit card. I've attached an image to show the problem.
I already have a credit card linked to my Paypal account, and it is verified. In that window I add the details of my credit card again, but then nothing happens. It keep asking me the details of my credit card.
I think this is a problem of Upwork, because I already contacted Paypal about this problem and it seems they have no idea why this is happening. And it's very strange because I could add the Paypal account of a friend to my Upwork account, but I can't add mine.
Hope you can help me.
Thank you.
**Edited for Community Guidelines**
Jan 3, 2018 06:13:35 AM by Goran V
Hi Jose,
Since private information's are involved I will have one of our agents reach out to you and assist you privately.