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f39e3bdd
Community Member

Sorry, we couldn't charge the billing method you selected. Please try a different one. If you still

Sorry, we couldn't charge the billing method you selected. Please try a different one. If you still need help, contact customer support.


My card has enough fund. Why is this happening? I have seen previous posts about the same problem, but it seems like it continues to happen for a lot of people including me.

1 REPLY 1
pradeephele
Moderator
Moderator

Hi Kai,

 

I am sorry to hear about the issue while using your card. Could you please try again using a different card? Feel free to message us if you need further assistance.

 

- Pradeep

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