Mar 5, 2019 11:12:47 PM Edited Mar 6, 2019 12:15:14 AM by Goran V
support team no reply on https://upwork.zendesk.com/agent/tickets/24759237
i have generate two time support request (#24777456 & #24759237) but both are reply we will inform via mail but still 48 hours no reply, i have already discuss, my concern is that i have create a company profile in 3 years ago in 2015 but on that time i am not able to continue and do not understand policy so up-work has been block our profile but now we have already paid our dues and still not resolve our issue of "Financial transactions for **Edited for Community Guidelines** have been limited. Please check your email for additional information or contact customer support." Just confirm us you are unblock or nor our profile and do not hope with you.
Mar 6, 2019 12:15:58 AM by Goran V
Hi Ritu,
I`m sorry about the delay with this, one of our team members will update your ticket as soon as possible and assist you further. Thank you.
Mar 7, 2019 10:56:18 PM Edited Mar 7, 2019 10:59:17 PM by Joanne P
Hello Team,
i have reply on this ticket, but still no response since last 48 hours.
you can also check on https://support.upwork.com/hc/requests/24759237
Thanks
Ritu **Edited for Community Guidelines**
Mar 7, 2019 11:00:20 PM by Joanne P
Hi Ritu,
We'll follow-up with the team that's handling your case and they'll get back to you directly on your ticket. We appreciate your patience.
Mar 7, 2019 11:05:18 PM by Ritu J
Mar 7, 2019 11:19:53 PM by Goran V
Hi Ritu,
I`m sorry about the delay with this, one of our team members will update your ticket as soon as possible and assist you further. Thank you.
Mar 16, 2019 06:25:58 AM by Ritu J
Mar 16, 2019 06:35:41 AM by Goran V
Hi Ritu,
I`m sorry about the delay with this, I`ve escalated your concern to our team and one of our team members will update your ticket as soon as possible. Thank you.