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4eba761b
Community Member

Support Team no reply

support team no reply on https://upwork.zendesk.com/agent/tickets/24759237 

 

i have generate two time support request (#24777456 & #24759237) but both are reply we will inform via mail but still 48 hours no reply, i have already discuss, my concern is that i have create a company profile in 3 years ago in 2015 but on that time i am not able to continue and do not understand policy so up-work has been block our profile but now we have already paid our dues and still not resolve our issue of "Financial transactions for **Edited for Community Guidelines** have been limited. Please check your email for additional information or contact customer support." Just confirm us you are unblock or nor our profile and do not hope with you.

7 REPLIES 7
g_vasilevski
Retired Team Member
Retired Team Member

Hi Ritu,

 

I`m sorry about the delay with this, one of our team members will update your ticket as soon as possible and assist you further. Thank you.

~ Goran
Upwork

Hello Team,

i have reply on this ticket, but still no response since last 48 hours.

you can also check on https://support.upwork.com/hc/requests/24759237

Thanks
Ritu **Edited for Community Guidelines**

Hi Ritu,

 

We'll follow-up with the team that's handling your case and they'll get back to you directly on your ticket. We appreciate your patience. 

~ Joanne
Upwork
4eba761b
Community Member

Hello Support Team,

thank your for your quick response, but i am so fed-up in waiting time. if
conversation on going that no issue but there in no reply, i have also send
6-8 mail on first reply.

Hi Ritu,

 

I`m sorry about the delay with this, one of our team members will update your ticket as soon as possible and assist you further. Thank you.

~ Goran
Upwork

Still support team not reply as a single email since last 4-7 days.

Your request (#24896799 )
has been updated. You may reply directly to this email or by opening the
link below:
https://support.upwork.com/hc/requests/24896799

Hi Ritu,

 

I`m sorry about the delay with this, I`ve escalated your concern to our team and one of our team members will update your ticket as soon as possible. Thank you.

~ Goran
Upwork
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