I'm really new in Upwork, we start to contract by Upwork last week, and we post 3 jobs, when we contract 2 persons to the first one, we start to review proposals to the second one and go to contract third person, on the monitor appear this message **Edited for community guidelines**
we contact with assistance and operator send us a link to the notification "A Temporary Hold Has Been Placed on Your Upwork Account
**Edited for community guidelines**
We understand this, we spend in Upwork in the last 3 days more than 48h looking for freelancers, with interviews, and we receive no one notification about "violating Upwork TOS". No one notification, no mail, no warning. NOTHING, we receive lot of job proposals, notifications about changing a password, notifications about payment method, about received offers, BUT NO ONE ABOUT VIOLATING TERMS OF SERVICE, why this stupid system notification, send us notifications about no important things, but don't send any notification about important things, no ring, no mail, nothing.
When we contact asking what happened, the customer service operator sends us a link to this notification, impossible to access directly from our client panel, totally hidden.
We discover this because when we notified a freelancer about that we contract his services, appear **Edited for community guidelines**
Sincerely I'm really tired.
Thank you for feedback about notification, we'll be sure to share this with the rest of the team for consideration.
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