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417161e2
Member

TO UPWORK SUPPORT - Need a credit to my account ASAP

I have no idea how to contact UPWORK support.  I ended a contract with a freelancer before she started because she told me she could not complete the work.  It has been about 5 days and I still have not received a credit to my bank account.  The freelancer approved the termination.

 

Please contact me ASAP and resolve this

 

 

1 REPLY 1
kochubei_valeria
Community Manager
Community Manager

Hi Venk,

 

In your Reports> Transaction history you can see that the refund was sent to you yesterday September 14. It may take a few days for it to show on your bank account.

~ Valeria
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