Apr 19, 2021 12:02:25 PM by Alexander F
Hi,
My old card was left on my account, and I didn't realize it until I received a notification saying that the payment didn't go through. Then when I tried to add my new card, it wouldn't let me. I also tried to connect my Paypal, but that wouldn't work either. Then I was prompted to upload my ID, but it's expiried, so the system wouldn't accept it, and I don't think I'll be able to get it renewed until the end of the week. I just began a job with a freelancer, and it wouldn't end for a while yet. Is there any other way I can verify my identity?
Apr 19, 2021 12:38:03 PM by Bojan S
Hi Alexander,
We’ll have one of our agents reach out to you via a support ticket to assist you with your verification process.
Thank you for reaching out to us.