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The Dispute team still no contacting

Active Member
Khaled A Member Since: Jul 26, 2017
1 of 4

When is the disput team contacting me. after the dispute happend no poday conatcion me as in measage said "The Dispute team will contact both parties via email within 5 business days to assist in reaching a mutual agreement. Most disputes can be resolved within 30 days."

today is the 5th days and no conatcting. Is just I have to waite?. Thank you


Vladimir G Moderator Member Since: Oct 31, 2014
2 of 4

Hi Khaled,


Please note that our team will follow up with you directly within the stated time frame of five business days, which do not include weekends.

Community Guru
Preston H Member Since: Nov 24, 2014
3 of 4


Disputes are a distraction and a time-waster. Obviously.


My recommendation is to put them out of your mind. Plan to never use them. Manage your freelancers and their work proactively in a way that eliminates the possibility of "needing" to use a dispute.


If a freelancer's work is not what you need for your project, just stop working with him. Don't even dispute anything. You don't owe sub-par freelancers any more of your time or energy.

Community Guru
Jennifer M Member Since: May 17, 2015
4 of 4

It's 5 business days.


eta: oops vlad already said it.