The amount drawn from my bank is larger than the amount on the invoice from Upwork. Is this fraud?

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The invoices from Upwork always have a lower amount than the actual amount drawn from the bank. I can't make the calculations to understand what is happening and the bank claims this is the responsibility of Upwork. I am beginning to suspect this is just fraud. Who can help?

best regards

Bjørn

[BojanS · Accepted solution]

Hi Bjørn,

In regards to understanding the additional charge on your receipt, there is a standard 2.75% processing fee which is applied on all payments a client's billing method is being charged for. You can find more information about the client payment processing fees in this Help article. 

Let us know if you need further clarification and I'd strongly suggest reviewing the client resources we've compiled here.