The person that set up our account left the company, and I need to change the access privileges

[a7893520]

The person that originally set up our business account left the company. We regained access to their old email, but when I request access it's not sending anything through. I just need to change the access privileges to myself, and yet I can't submit a ticket (the text doesn't click), likely because I don't have the correct privileges 

[BojanS]

Hi David,

We'll have one of our agents reach out to you via a support ticket to assist you with this request. 

Thank you for reaching out to us. 

[a7893520]

Ok, so I should see a support ticket in "my requests" at some point?

[BojanS]

Hi David,

Yes, a member of the team has reached out to you already and is awaiting your response. You should be able to access the ticket directly here.

Thank you!