The wrong amount was taken from my account

[cf41112c]

The amount taken out was in USD. It was supposed to be in AUD. Now my bill is $500 more than I had approved. I need this to be reversed urgently. 

[smartglobe]

Oh Damien, sorry to hear that. First, I doubt if Upwork charges in any other currency except USD. Second, it will be good to clarify whether the amount charged has already been used to fund an escrow for a freelancer or not.

[AleksandarD]

Hi Damien,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.