Jan 26, 2018 10:51:31 PM by Motaz A
Hello,
I hired an Ansys specialist through upwork to help me with a project and I hired him for two jobs. I thought that I only paid him 70 usd total for both jobs. First jobs was 20 usd and second job was 30 usd and I gave him an extra 20 usd as a bonus. However, I was surprised when I saw my balance sheet to be at 142 usd!!
Can someone provide an explanation for this?
Jan 26, 2018 11:47:44 PM by Avery O
Hi Motaz,
I checked your Transactions page, and can see that you issued 2 bonuses on 26-January. On the same page, you will see that your freelancer has issued you a refund on 27-January. Please let us know if there is still a disprepancy on your transactions, and we'll assist you in going over your transactions.
Jan 27, 2018 12:01:14 AM by Motaz A
yes he refunded me that amount. But still it says that my total debits and credits are 163 usd. Maybe I am not reading the statement correctly. Where do I get total amount that I have paid through upwork?
Jan 27, 2018 12:30:11 AM by Joanne P
Hi Motaz,
You can view your transaction history under Reports> Transactions. From there, you can check all the payments you made and the refund you received.