I get this error message in Firefox and Chrome: There was an error saving the job: error [82079762bd011135-ORD, 82079762bd011135-ORD]. Contact Upwork Support for more information.
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The error message you're encountering on Upwork can be frustrating, and it indicates that there was an issue while trying to save a job post. The error code [82079762bd011135-ORD] is a unique identifier for the specific error. Here are some steps to help you address this issue:
1. **Refresh the Page:** Sometimes, these errors can be temporary glitches. Try refreshing the page and see if you can proceed with saving your job post.
2. **Clear Browser Cache and Cookies:** Cached data and cookies can sometimes cause issues. Try clearing your browser's cache and cookies and then attempt to save the job post again.
3. **Try a Different Browser:** If the issue persists in Firefox and Chrome, try using a different web browser to see if you encounter the same problem.
4. **Disable Browser Extensions:** Browser extensions can sometimes interfere with website functionality. Disable any browser extensions you have installed and try again.
5. **Use an Incognito/Private Browsing Window:** Open an incognito or private browsing window in your browser and attempt to save the job post from there. This can help identify if the issue is related to browser settings or extensions.
6. **Check for Platform Status:** Sometimes, platform issues can lead to such errors. Visit Upwork's status page to check if there are any ongoing system issues or maintenance that might be causing the problem.
7. **Contact Upwork Support:** If none of the above steps resolve the issue, reach out to Upwork's customer support. Provide them with the specific error code and a detailed description of the problem. They should be able to investigate and provide guidance to resolve the issue.
In the meantime, you might want to save your job post in a text document on your computer so you don't lose the content, and then attempt to post it again once the issue is resolved.
I have done every one of the 7 suggested fixes and am still getting the same error. I have even allowed popup ads from the site. I tried Edge in addition to Chrome and Firefox. I also tried it on my iPhone.
I am sorry to hear about the issue while saving a job. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.
We genuinely appreciate your concern about these reports from clients regarding their job posting issues. Rest assured that they're being assisted accordingly in resolving their concerns.
Let us know if you have concerns about this issue or general questions about using Upwork and looking for advice; feel free to post here in the Community.