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3e7d3dad
Community Member

Unable to Register my Debit & credit Card

I am trying to register billing methods using my Debit Card and Credit Card. It is showing the following error. "We are unable to authorize your card. Please add another billing method or contact your issuing bank." Please resolve this issue

1 REPLY 1
nkocendova
Community Member

Hi Mahum,

Please ensure that it is not a virtual card or a prepaid card that you are trying to add. If you are using a debit card, it should also be the kind of debit card that can function also as a credit card. If you are still unable to add the card then you may need to check with the card issuer bank to determine if the bank has placed usage restrictions, or you'll need to use an alternate payment method.

~Nina
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