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Kevin's avatar
Kevin H Community Member

Unable to Verify Email Address-Stuck in a Loop

I just set up a new account, as a client, and posted a job I'd like done. I received a message stating that I need to verify my email address. I received the email, and I clicked on the link to verify.

On my dashboard, in the 'My Postings' section, it shows 'Your job has been saved as a draft. Verify your email address to post your job.' There's an embedded link, which is https://www.upwork.com/signup/please-verify

but when I click on it, I wind up back on the page I was on. It appears that the system thinks my email *hasn't* been verified. I'm stuck in a loop. 

**Edited for community guidelines**

4 REPLIES 4
Kevin's avatar
Kevin H Community Member

Hello. I went into my posting, because I wanted to copy the text to a backup file, and now my posting seems to be visible. Also, I no longer see the text 'Verify your email address to post your job.' I'm not sure exactly what happened, but my problem seems to have been solved.

Joanne's avatar
Joanne P Moderator

Hi Kevin,

 

Thanks for following up here. I did check this with the team, and they have confirmed that the job has already been posted successfully. 

~ Joanne
Upwork
Arndra's avatar
Arndra H Community Member

hello i am also stuck in the verify your email loop can you help me 

Ivygail's avatar
Ivygail J Moderator

Hello Arndra,

 

Thank you for reaching out. I have checked, and see that the job has been successfully posted. Let us know if you need further assistance.

 

~Ivy
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