May 3, 2020 08:18:34 AM by Ben M
On a $15 contract, I accidently gave a bonus of $20 when I meant to pay $20 total. The freelancer told me she refunded the extra $15, but there as no notification in the messages board, and I am struggling to understand what is going on in the transaction tab of my account. In the contract, it still says I am paying $35. How can I confirm the refund?
May 3, 2020 03:12:26 PM by Joanne P
Hi Ben,
One of our team members will reach out and assist you directly via a support ticket. Thank you!
May 8, 2020 07:56:09 AM by Ben M
Hi,
I havent recieved a notification about a support ticket. Where will this show up?
Thanks,
Ben