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ganesh_hatwar
Community Member

Unable to add in Billing Method

Hello,

 

I am not able to add a billing method

 

We are unable to authorize your card. Please add another billing method or contact your issuing bank

 

I appreciate any help.

 

 

 

 

5 REPLIES 5
BojanS
Community Manager
Community Manager

Hi Ganesh,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork

Hi Bojan,

 

It is still not working, I tried with other cards as well. Same issue.

Hi Ganesh,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.

~ Goran
Upwork

Hi Goran,

 

I am also not able to add connects to my individual profile

 

Here is the error I get, could you help. 

Hi Ganesh,

 

I already followed up with the team handling your case and you can expect an update on your open ticket very soon.

 

Thank you.

~ Aleksandar
Upwork
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