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Unable to award project

Active Member
Rajneesh O Member Since: Feb 12, 2017
1 of 4

I posted a job on 9th feb and on same day i tried to award that job to some freelancer but upwork wont let me award and keep saying :

"Your account is currently suspended and you have an outstanding balance. Please update your billing information now or contact Upwork support."

 

i contacted  upwork support imidiately by opening a supoort ticket , it is now 12th feb today and no reply

 

and i still dont know when they are going to amswer , i did not expected this level of slow support from upwork

 

now my urgent project is pending due this issue.

 

Hope someone from support read this and answer

 

i already have my payment and profile verified 

Community Guru
Petra R Member Since: Aug 3, 2011
2 of 4

@Rajneesh O wrote:

I posted a job on 9th feb and on same day i tried to award that job to some freelancer but upwork wont let me award and keep saying :

"Your account is currently suspended and you have an outstanding balance.


 "Outstanding balance" means you owe money on either your existing or a previous account...

Active Member
Rajneesh O Member Since: Feb 12, 2017
3 of 4

There is no outstanding balance for my account

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
4 of 4

Hi Rajneesh,

 

I see our team communicated with you on both tickets you submitted. Someone from our team will follow up on the update you posted on your earlier ticket with a confirmation, but please avoid submitting new requests in order to avoid unnecessary delays.

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