Unable to charge my credit card for a milestone.

[m_acc_des]

Hello,

I am trying to hire a freelancer, and pay the milestone with my C.C. It says " We are unable to charge your credit card ".

May you please help?, What is the problem?

Thank you.

[petra_r]

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Mohammed G wrote:

Hello,

I am trying to hire a freelancer, and pay the milestone with my C.C. It says " We are unable to charge your credit card ".

May you please help?, What is the problem?

Thank you.

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Is it a proper credit card (not some prepaid / virtual / debit card) and is it valid for international transactions?

[m_acc_des]

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Petra R wrote:

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Mohammed G wrote:

Hello,

I am trying to hire a freelancer, and pay the milestone with my C.C. It says " We are unable to charge your credit card ".

May you please help?, What is the problem?

Thank you.

---

Is it a proper credit card (not some prepaid / virtual / debit card) and is it valid for international transactions?

---

Yes, I use it to pay Facebook ads, buy domains, and hosts.. etc.

[BojanS]

Hi Mohammed,

Unfortunately, some cards can't be accepted as a billing method including gift cards or pre-paid credit cards. Please, try adding an alternative billing method.

For more details on how to set up your billing method check out our guide.

Thank you!

[m_acc_des]

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Bojan S wrote:

Hi Mohammed,

Unfortunately, some cards can't be accepted as a billing method including gift cards or pre-paid credit cards. Please, try adding an alternative billing method.

For more details on how to set up your billing method check out our guide.

Thank you!

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It is not a gift card, nor prepaid. It is a credit card which I use for paying facebook, and all my internet transactions.