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Unable to complete contract - "An error occurred while processing your request. Please try again."

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Active Member
Kierstin N Member Since: Oct 17, 2017
1 of 2

I am trying to hire a freelancer, but I keep receiving an error message: "An error occurred while processing your request. Please try again."

 

YES, I have restarted my comp

YES, I have cleared cookies cache, history, etc,

YES, I have tried another browser (chrome and IE)

YES, my paypal account (primary payment method) is verified by upwork and by paypal.

 

I have tried to add a credit card as another payment form (seperate from paypal) to see if that will go through, but I'm waiting for those little deposites to show up to verify, I will update once I have tried that.

 

What else do I need to do to get this to work?Smiley Mad

This my first time using UpWork and it's not really working out for me.....

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
2 of 2

Hi Kierstin,

 

Sorry you are having troubles setting up a contract. I see you have already reached Upwork phone support. Please, try using an alternative payment method or a different payment method in your PayPal wallet.

 

Thank you.

~ Valeria
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