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Unable to decline candidates: Server Error

Active Member
michael s Member Since: May 9, 2015
1 of 2

For three days I've been trying to decline some applicants to the job.   I select decline, choose a reason, type a 'sorry' message and submit.  The system grays out for a while and then it returns me the the the flippant server error message

 

Server Error

Looks like this page has had an unexpected error. Or has been the victim of mischievous innerwebs gnomes.
We're hard at work tracking down the problem, so try again soon.

 

 

I've tried this from multiple computers from different locations and always get the same issue.

 

I have subsequently extended job offers to others and it's worked fine.  Just this particular task doesn't work.

 

 

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
2 of 2

Hi Michael,

 

Sorry to hear you are experiencing some issues declining applications. It sounds like you have already tried other browsers and even machines. I would suggest you report this issue to Customer Support so they help you troubleshoot.

 

Thank you for your patience.

~ Valeria
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