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Unable to download an attachment files with a password

Active Member
Ali K Member Since: Dec 15, 2018
1 of 4

I need to download an attachment file. this file is protected with a password, when I try to download it. that message is shown:

"The file you’re trying to download is password protected, and could not be scanned."

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 4

Hi Ali,

 

Thank you for reaching out to us with this message. I checked this for you and looks like you were able to solve this out with your Freelancer. Let us know if you need any further assistance. Thank you.

~ Bojan
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Active Member
Marian B Member Since: May 8, 2019
3 of 4

Hi, i got same issue with protected zip file. how can i download it ?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 4

Hi Marian,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your file. Thank you.


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