Unable to download an attachment files with a password

[#1]

I need to download an attachment file. this file is protected with a password, when I try to download it. that message is shown:

"The file you’re trying to download is password protected, and could not be scanned."

[#2]

I am unable to donload a password protected file

Can anyone help me out in solving this

[#3]

Hi Shaheer,

Thank you for reaching out to us and reporting this here. I have also shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets and coordinate with the team here to resolve the issue.