Unable to fund escrow

[89b8a492]

I cannot update my billing. I got this error: "We are sorry! We are experiencing a technical problem and cannot process your request right now. Please try again in a minute."
Even though I have enough money in my credit card and my PayPal. I keep getting the error since two days now.
Kindly Help.

ps: it really bad that there is no customer support to attend to one's issue.

[BojanS]

Hi Ait,

Could you please check your PayPal account and the preferred payment methods you have set in your Wallet. You may also contact PayPal customer support to check if your account is set up correctly.

Thank you!

[89b8a492]

Okay, I would contact Paypal. Thanks for the answer.

[89b8a492]

I have contacted Paypal, there seem not to be a problem with my PayPal account. The problem seem to be on the part of upwork.

I thus would ask, if you could look into it for me. I keep getting this message: "You don't have a valid payment method on file with Upwork. Please correct this before making an offer. " even after I had updated with the correct Paypal account or credit card.

Thank you!

[g_vasilevski]

Thank you for the follow up, Ait,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method.