Unable to hire

[Bojan S]

Hi Nav,

Please go to your account settings and chose top tab on left, ''My Info''. Kindly, try adding address details and phone number. If the issue persists after this please let us know and our team will assist you further.

Thank you!

[Nav S]

Hi Bojan,

Thank you, I did updated but still seeing the error message and unable to hire freelancer.

Appreciate if you could please look into my issue as it’s been 4-5 days since the issue is occurring.

[Bojan S]

Hi Nav,

We'll have one of our agents reach out to you via a support ticket to assist you with your concern.

Thank you for your patience. 

[Ashley T]

Hi Bojan,

I am experiencing the same issues and need to pay a freelancer. Could you please assist?

[Joanne Marie P]

Hi Ashley,

One of our team members will reach out and assist you directly via a support ticket. Thank you!

[Luke J]

Hi, I am having similar issues with hiring. Can I please have a ticket to help resolve. 

Thanks

[Aleksandar D]

Hi Luke,

I checked and it seems that you already have a Community post and a ticket from a few days ago. Could you please let me know if you were referring to the same case? If so, I already followed up with the team handling your case, and one of our agents already updated your ticket with more information and the steps to resolve the issue. If not, please send me more information about your issue so that I can check and assist you further.

Thank you.

[Luke J]

Hello,

The issue has now been resolved via the other ticket. Thanks for your help.

[Bhavani P]

hello, hire button at the bottom of the page is blocked (colorede in grey) not working pls help

i tried all the tricks info updated

[Goran V]

Hi Bhavani,

Please go to Settings > My Info and add your full address. Once this is done try to hire your freelancer. If you`re still experiencing the same problem after this, let me know here. Thank you.