Nov 28, 2022 03:32:14 AM by Zhijun Z
When I pay for Direct Contract, it shows:
"You need to verify your identity. {verifyNowLink} or {learnMoreLink} before you can proceed."
I don't know where to click to verify my identity.
Do I need to submit my ID photo again?
Solved! Go to Solution.
Nov 28, 2022 06:12:20 AM Edited Nov 28, 2022 06:12:42 AM by Nikola S
Hi Zhijun,
Thank you for reaching out to us. I would be happy to help. Could you please share more information about the issue you experienced so that we can assist you accordingly?
Please share the Contract ID or Contract page link here along with the steps you took before receiving the error message you shared.
I will be sure to look into your report and assist you further.
Thank you,
Nov 28, 2022 06:12:20 AM Edited Nov 28, 2022 06:12:42 AM by Nikola S
Hi Zhijun,
Thank you for reaching out to us. I would be happy to help. Could you please share more information about the issue you experienced so that we can assist you accordingly?
Please share the Contract ID or Contract page link here along with the steps you took before receiving the error message you shared.
I will be sure to look into your report and assist you further.
Thank you,
Nov 28, 2022 06:37:49 PM by Zhijun Z
https://www.upwork.com/ab/flservices/cl/contract/1597120852186021888
This is a direct contract link sent by freelancer which I met the error.
Looking forward your further solution!