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Unable to verify payment card

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Active Member
Quality S Member Since: Sep 19, 2020
1 of 4
Hi I have just added debit card. It gave me options to enter two amounts .
I tried to enter the amount twice but didn’t work.
How can I verify payment method?
Quick help would be appreciated.
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Moderator
Nikola S Moderator Member Since: Jul 2, 2020
2 of 4

Hi Quality,


The two small verification charges were placed on your credit card when you added it as a payment method. The sum of those charges equal $10 and should appear in your credit card statement shortly. Then you can enter those amounts in the verification form in your Settings> Billing Methods and complete the verification. $10 will be refunded back to your credit card. You can check this help article for more information about the verification process. Please let us know if you need further assistance.

 

~ Nikola

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Active Member
Quality S Member Since: Sep 19, 2020
3 of 4

Hi Thanks for quick response.
One thing I would like to highlight I have used debit card. Secondly I don’t see any option to verify. Please check screenshot.

 

 

**Edited for Community Guidelines**

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Moderator
Nikola S Moderator Member Since: Jul 2, 2020
4 of 4

Hi Quality,

 

Thank you for following up. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola

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