Unauthorized charges on my card

[bb5f8c74]

Hello.

I have charges on my credit card from Upwork. This appears to be fraudulent use of my card. How can I track down more information? I can provide the reference numbers.

thank you

[BojanS]

Hi Hildah,

Could you please click on my name and send me a PM with more information about this report? I’ll check that for you and assist you accordingly.

Thank you.

[bb5f8c74]

The representatives tell me that the money has been refunded yet my bank account says otherwise and it's way past 24 hrs! where has the money been refunded to?

[JoanneP]

Hi Hildah,

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further. 

[3918941f]

I too was charged 4 times the agreed amount through inadvetant "milstone" payment and another charge for a simple project that only required $60- now have charges over $189! What gives?! I can't find a link anywhere to correct this problem! Some pages no longer exist...!!!

[LuiggiR]

Hi Kelly,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.