Apr 19, 2018 07:49:32 PM by Ray H
This is my first day on Upwork. I entered an ad on a mobile phone and it went through perfectly, however, later I realised some text was missing. When I went to edit my ad on my pc I keep getting "unexpected error". I've logged in and out. I've tried many variations but I can't get the edit to save. Now I'm getting people responding to the ad without being able to see some important information. Any fix for this?
Apr 19, 2018 08:32:14 PM by Virginia F
Ray,
Jobs posted from a mobile device have this added text automatically added: "This job was posted from a mobile device, so please pardon any typos or any missing details". For some reason posting from a mobile device truncates the text.
As freelancers, we can choose to bid and ask for more information about the job in our bids. I believe you can't revise your RFP. What you can do is cancel it and post a new job from a computer where all the information you want to include will be readliy seen.
I'm flagging your post so hopefully a forum mod will come along to help you further.
Apr 19, 2018 08:41:57 PM by Avery O
I'm sorry to hear about your issue, Ray.
Did you try to clear your cache and cookies, or use a different browser to see if this was just an isolated browser issue?
I also wanted to understand how you came across the issue - does it happen when you've done editing the job post, and you click on the "Save Job" button?
Apr 19, 2018 08:48:34 PM by Virginia F
@Avery O wrote:I'm sorry to hear about your issue, Ray.
Did you try to clear your cache and cookies, or use a different browser to see if this was just an isolated browser issue?
I also wanted to understand how you came across the issue - does it happen when you've done editing the job post, and you click on the "Save Job" button?
Avery,
My understanding was that jobs posted from a mobile device were problematic and would be missing text. Has this issue been fixed?
Apr 19, 2018 10:16:23 PM Edited Apr 19, 2018 10:19:33 PM by Avery O
Hi Virginia,
I haven't come across this issue yet. Job posts posted from mobile are not truncated, but instead have the note "Job was posted from a mobile device" added automatically to notify the freelancer that the client may have been unable to include all the details of the job on the post.
I also checked Ray's job post and it includes all the details that he noted on the post, when I view it via a mobile device, and via a website.
Do you have a thread which I can look into, Virginia? I wanted to check this further.
Apr 19, 2018 10:24:58 PM by Virginia F
@Avery O wrote:Hi Virginia,
I haven't come across this issue yet. Job posts posted from mobile are not truncated, but instead have the note "Job was posted from a mobile device" added automatically to notify the freelancer that the client may have been unable to include all the details of the job on the post.
I also checked Ray's job post and it includes all the details that he noted on the post, when I view it via a mobile device, and via a website.
Do you have a thread which I can look into, Virginia? I wanted to check this further.
No, I guess I misunderstood - I thought that text in an RFP was dropped off if posted from a mobile device. Lesson learned.