Unfinished Work

[80cac28d]

I ahve issues with my current project. It's overdue by a month. The work is incomplete and not what agreed upon. Communication was terrible. How do I dispute this?

[joynul33]

Hello Judd,

Sorry to hear that. Please try to contact the man who hired for your project. If he/she doesn't reply then you can dispute. Please have a look details here: https://support.upwork.com/hc/en-us/sections/202260418-Disputes?flash_digest=425ed0ac4c431ee4f279022...

You can see here Hourly protection: https://youtu.be/YQJgkqPpLYM

Here you can find fixed price protection also: https://youtu.be/RhmRk-ZuUT0

If you need any assist further feel free to ask.

Thank!!

[astepanov83]

> Thank!!

You forgot to add 'me' 

[AveryO]

I'm sorry to hear you had an unfortunate experience on this contract, Judd. I checked the contract and can see that your first two milestones has already been paid, while the third milestone remain unfunded. You will not be able to file a dispute on an unfunded milestone, but I'll go ahead and double check with the team what can be done about this contract. 

[5a6fd86c]

You've lost your money. Already the response is you have to fund before they will do anything. I lost $500 recently as they pay out - even if you complain to the customer service beforehand - unless you specifically challenge on the project timesheet. They automatically "assume" you are satisifed if you don't do that within a short timefame - why? Because they want their cut!

[jinalavl]

I have a freelancer that has not delivered as per our discussions and my expectations. We both want to end this contract as we cannot work with each other anymore and I need to only make a partial payment to her. How do I go about this?