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United States freelancers are not visible

aa9284e9
Active Member
Tomas J Member Since: Jun 11, 2018
1 of 15

Hi, Community.

I just noticed that many of United States freelancers are not visible in "U.S only" mode.

I was trying to invite United States freelancers to my job and I have noticed that more than half of United States freelancers are not visible in "U.S only" mode.

Why?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 15

Hi Tomas,

Our team will need more details about this so that we can investigate it and assist you further. One of our customer support agents will reach out to you via ticket and will assist you further with this. Thank you for reporting.

~ Goran
Upwork
wendy_writes
Community Guru
Wendy C Member Since: Aug 24, 2015
3 of 15

Tomas, please do come back and let us know if the issue as been corrected.  

Thanks from all the US providers.  Smiley Very Happy

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
4 of 15

@Tomas J wrote:

Hi, Community.

I just noticed that many of United States freelancers are not visible in "U.S only" mode.

I was trying to invite United States freelancers to my job and I have noticed that more than half of United States freelancers are not visible in "U.S only" mode.

Why?


 My guess (and it is just that) is that those are the ones who have opted NOT to verify their US location because they haven't been active since the verification thing came in, or have chosen not to do so for some reason or the other.

The ones you see in "US only" mode should be the ones who have verified that they are, in fact, in the USA.

 

wendy_writes
Community Guru
Wendy C Member Since: Aug 24, 2015
5 of 15

That makes sense, Petra.  Can we get a mod's confirmation that this is what Tomas is facing vs. a system gltich please.

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
6 of 15

Wendy and others,

 

I can confirm that it's working as designed. Selecting U.S. as a location filter will show all the freelancers who selected U.S. as their accounts location. Toggling U.S. only setting, will only show freelancers who have verified their location.

~ Valeria
Upwork
versailles
Community Guru
Rene K Member Since: Jul 10, 2014
7 of 15

Question: why non-US clients cannot have the U.S. only option?

 

I may need a US-based CPA or a US-based attorney (or any other US-based freelancer for any reason). Why can't I benefit from the verified location feature?

-----------
"Where darkness shines like dazzling light"   —William Ashbless
kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
8 of 15

That's a valid suggestion, Rene, and we have shared it before with the team. We'll definitely update the Community if there are any updates in this regard.

~ Valeria
Upwork
aa9284e9
Active Member
Tomas J Member Since: Jun 11, 2018
9 of 15

Thanks for your kind reply. Honestly, sometimes, location verified accounts are not visible on US only mode.

3616a2bc
Active Member
John R Member Since: Jun 17, 2018
10 of 15

No.I have verified my location long ago.

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