Jun 14, 2018 06:09:54 AM by Tomas J
Hi, Community.
I just noticed that many of United States freelancers are not visible in "U.S only" mode.
I was trying to invite United States freelancers to my job and I have noticed that more than half of United States freelancers are not visible in "U.S only" mode.
Why?
Jun 14, 2018 06:25:30 AM by Goran V
Hi Tomas,
Our team will need more details about this so that we can investigate it and assist you further. One of our customer support agents will reach out to you via ticket and will assist you further with this. Thank you for reporting.
Jun 14, 2018 06:28:30 AM by Wendy C
Tomas, please do come back and let us know if the issue as been corrected.
Thanks from all the US providers. 😄
Jun 14, 2018 07:19:02 AM by Petra R
@Tomas J wrote:Hi, Community.
I just noticed that many of United States freelancers are not visible in "U.S only" mode.
I was trying to invite United States freelancers to my job and I have noticed that more than half of United States freelancers are not visible in "U.S only" mode.
Why?
My guess (and it is just that) is that those are the ones who have opted NOT to verify their US location because they haven't been active since the verification thing came in, or have chosen not to do so for some reason or the other.
The ones you see in "US only" mode should be the ones who have verified that they are, in fact, in the USA.
Jun 14, 2018 08:16:21 AM by Wendy C
That makes sense, Petra. Can we get a mod's confirmation that this is what Tomas is facing vs. a system gltich please.
Jun 14, 2018 08:31:22 AM by Valeria K
Wendy and others,
I can confirm that it's working as designed. Selecting U.S. as a location filter will show all the freelancers who selected U.S. as their accounts location. Toggling U.S. only setting, will only show freelancers who have verified their location.
Jun 14, 2018 09:01:47 AM by Rene K
Question: why non-US clients cannot have the U.S. only option?
I may need a US-based CPA or a US-based attorney (or any other US-based freelancer for any reason). Why can't I benefit from the verified location feature?
Jun 14, 2018 09:40:17 AM by Valeria K
That's a valid suggestion, Rene, and we have shared it before with the team. We'll definitely update the Community if there are any updates in this regard.
Jun 14, 2018 09:22:30 AM by Tomas J
Thanks for your kind reply. Honestly, sometimes, location verified accounts are not visible on US only mode.
Jun 17, 2018 09:19:19 PM by Avery O
Hi John,
Are you also unable to search for U.S. freelancers? As Valeria has confirmed on this thread, it is working as designed. Please give us more information so that we can look into it further.
Jun 18, 2018 03:51:50 AM by Vladimir G
Hi John,
Thanks for following-up. Could you please share the profile links of users' you can't find in search in this scenario with me in a private message, so I could take a look and investigate further?
Jun 18, 2018 07:38:11 AM by Vladimir G
Could you please pm me the freelancers' names or other identifying information in that case John? As I understood your post you're searching for specific freelancers, who have verified US as their location, but can't find them in search results, is that correct?