Mar 31, 2020 11:32:58 AM by Alvaro P
Hey guys!
I am very frustrated about Upwork's ID Verification process. My ID got verified over 14 hours ago, but my account is still suspended. The freelancers I work with got suspicious and stopped working on the project. Did you experience something similar? Does anyone know how long this usually takes?
Regards,
Alvaro
Solved! Go to Solution.
Mar 31, 2020 02:59:49 PM by Bojan S
Hi Alvaro,
Thank you for following up. I followed up with the team handling your case and your account has already been resumed.
Thank you for your patience.
Mar 31, 2020 01:52:31 PM by Bojan S
Hi Alvaro,
We appreciate you completing the verification process. You can expect an update within 48 hours after you have submitted the documents.
Thank you for your patience!
Mar 31, 2020 02:35:29 PM Edited Mar 31, 2020 02:56:22 PM by Bojan S
Hi Bojan,
Thank you for your feedback. My ID was already approved. Do you mean it takes another 48 hours, after the successful ID verification? Can you tell me why?
Best regards,
Alvaro
**Edited for community guidelines**
Mar 31, 2020 02:59:49 PM by Bojan S
Hi Alvaro,
Thank you for following up. I followed up with the team handling your case and your account has already been resumed.
Thank you for your patience.
Mar 31, 2020 03:04:12 PM by Alvaro P
Hi Bojan!
That's amazing. Thank you so much.
Have a nice evening.
All the best,
Alvaro
Mar 26, 2022 04:56:39 AM by Promise O
Hey Bojan,
can you help me as well?
my account would be suspended tomorrow if I don't get verified.
I've since applied for verification on upwork but I'm yet to get verified? My friend was verified in few mins. Why is mine taking so long? I need help please.
Mar 26, 2022 05:38:31 AM by Nikola S
Hi Promise,
I shared your concern with the team handling your case. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.