Jun 17, 2020 03:05:34 PM by Iris L
Hi.
I was not aware that i was signed up automatically for the Pro version, hence, my CC was charged for $49.99. As soon as I saw that (1 day delay) I canceled the Pro version and changed to the basic version, which is free of charge. I'd like to get a refund for the $49.99. How can i do that ? Thank you.
Jun 17, 2020 03:30:57 PM by Subodh K
You need to Open a ticket with customer support, dont know if you will be refunded but still try.
go to this page https://support.upwork.com/hc/en-us
scroll to the bottom of the page and you will see contact us section.
Jun 17, 2020 08:57:26 PM by Joanne P
Hi Iris,
I checked your account, and it looks like one of our agents is already assist you regarding your request for a refund. Please check your ticket number: 28944896. Thank you!