May 22, 2021 10:59:05 PM by Richard R
I never initiated a refund request - only to find our Upwork processed it without me asking to do so.
This obviously frustrated the freelancer I hired...
And they filed a dispute to make it even worse.
How can I cancel this refund request, as we were close to completing the project?
May 23, 2021 12:09:24 AM by Nikola S
Hi Richard,
Thank you for reaching out to us. I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.