Upwork has charged money for the job 2 times.

[pavel-kartavkin]

I've posted a job several days ago, before sending 1st invite I made a deposit (full price). Today I hired a freelancer and after several hours I recieved msg - money were charged again! Please help in solving this problem.

p.s. Today upwork is unstable may it is related...

[BojanS]

Hi Pavel, 

I`m sorry about the inconvenience this had caused. I checked and saw that your first payment was refunded, please check this on your Client profile-Transactions. If you need further assistance please let us know. Thank you!

[pavel-kartavkin]

Thanks for the response. How long does it take?

[BojanS]

Hi Pavel,

It can take up to 5 business days for the funds to be reversed back to your account. 

[49608086]

Help

[BojanS]

Hi  Wendy,

Could you please share with us your concern so that we can assist you accordingly or have the correct support team assist you?

Thank you.