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Upwork rejected my credit card

2e7f901d
Active Member
Arshad J Member Since: Apr 3, 2019
1 of 8

Upwork rejected my card i dont lnow why?

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
2 of 8

Why? Read this:

Add a Credit Card

 

Upwork currently accepts Visa, Discover, Mastercard, and American Express. Virtual, gift and prepaid cards are not accepted.

2e7f901d
Active Member
Arshad J Member Since: Apr 3, 2019
3 of 8

Can you please guide me how to submit a tciket and talk to agent?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 8

Hi Arshad,

 

Thank you for following up. I've escalated your request to our support team. One of our agents will reach out to you directly via support ticket to assist you with your concern.

~ Bojan
Upwork
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
5 of 8

Hi Arshad,

 

If the debit card your bank issued doesn't require prefunding, you should be able to add it as a billing method. For more details on how to set up your billing method check out our guide.

 

Thank you.

~ Bojan
Upwork
chibuikeman
Active Member
Chibuike O Member Since: Apr 26, 2020
6 of 8

Good day, i tried buying connects on upwork with my registered credit card but all it does is show me an error message, telling me that the payment is declined. Please help as I really need these connects.

 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
7 of 8

Hi Chibuike,


Could you please check with your bank that your account is enabled for international charges? Thank you.

~ Goran
Upwork
chibuikeman
Active Member
Chibuike O Member Since: Apr 26, 2020
8 of 8
Ok thanks I'll do just that.
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