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2e7f901d
Community Member

Upwork rejected my credit card

Upwork rejected my card i dont lnow why?

7 REPLIES 7
prestonhunter
Community Member

Why? Read this:

Add a Credit Card

 

Upwork currently accepts Visa, Discover, Mastercard, and American Express. Virtual, gift and prepaid cards are not accepted.

Can you please guide me how to submit a tciket and talk to agent?

BojanS
Community Manager
Community Manager

Hi Arshad,

 

Thank you for following up. I've escalated your request to our support team. One of our agents will reach out to you directly via support ticket to assist you with your concern.

~ Bojan
Upwork
BojanS
Community Manager
Community Manager

Hi Arshad,

 

If the debit card your bank issued doesn't require prefunding, you should be able to add it as a billing method. For more details on how to set up your billing method check out our guide.

 

Thank you.

~ Bojan
Upwork

Good day, i tried buying connects on upwork with my registered credit card but all it does is show me an error message, telling me that the payment is declined. Please help as I really need these connects.

 

Hi Chibuike,


Could you please check with your bank that your account is enabled for international charges? Thank you.

~ Goran
Upwork

Ok thanks I'll do just that.
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