Upwork upgraded my account without my knowledge or consent and charged me $49.99. I need a refund.

[849eeeb1]

Upwork upgraded my account without my knowledge or consent and charged me $49.99. I need a refund. What is the process to get a refund?

[JoanneP]

Hi Sammie,

I've shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!