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Re: Upwork won't accept my Mastercard credit card

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Active Member
Alain A Member Since: Nov 15, 2019
1 of 5

When I try to add my credit card, I get this message: "We're sorry, but Upwork does not accept Prepaid or Gift Cards. Please try to add a different payment method." But I'm using a Mastercard credit card. What is the solution?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 5

Hi Alain,

 

Unfortunately, Payoneer cards, other pre-paid and gift cards can't be used as a billing method on Upwork for security reasons. Please, try adding an alternative billing method.

 

Thank you for your understanding.


~ Bojan
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Active Member
Alain A Member Since: Nov 15, 2019
3 of 5
Could you please read my message?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 5

Hi Alain,

 

We'll have one of our agents reach out to you via a support ticket to assist you with setting up your billing method.

 

Thank you for your patience. 


~ Bojan
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Alain A Member Since: Nov 15, 2019
5 of 5
Thank you!
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