Nov 15, 2019 08:39:24 AM by Alain A
When I try to add my credit card, I get this message: "We're sorry, but Upwork does not accept Prepaid or Gift Cards. Please try to add a different payment method." But I'm using a Mastercard credit card. What is the solution?
Nov 15, 2019 09:01:28 AM by Bojan S
Hi Alain,
Unfortunately, Payoneer cards, other pre-paid and gift cards can't be used as a billing method on Upwork for security reasons. Please, try adding an alternative billing method.
Thank you for your understanding.
Nov 15, 2019 09:49:20 AM by Bojan S
Hi Alain,
We'll have one of our agents reach out to you via a support ticket to assist you with setting up your billing method.
Thank you for your patience.