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Re: Verification emails do not come

Active Member
Ashot K Member Since: Apr 15, 2019
1 of 6

Hello
I need to publish the work
but I can not do it, because the site. requests to certify my account, but letters do not come

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 6

Hi Ashot,

 

We checked and the confirmation email was sent to your email successfully. Make sure you've entered the email address correctly and lastly use the option to change the email address you provided if you are still having issues. Afterwards, Please resend the email one more time, check your inbox and spam folder, check the settings for your email provider and make sure emails from Upwork aren't being blocked. Let us know if you received the confirmation email.

~ Bojan
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Active Member
Ashot K Member Since: Apr 15, 2019
3 of 6

There is no letter anywhere,
I have another email
but can not enter
**Edited for community guidelines**

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
BEST ANSWER
4 of 6

Hi Ashot,

 

The account associated with the email address you shared is now restored. Please try logging in again.

 

Please close your new account in order not to violate Upwork's ToS.

 

Thank you.

~ Bojan
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Highlighted
Active Member
Ashot K Member Since: Apr 15, 2019
5 of 6

I closed it because I used to be a freelancer
but now I need to offer a job

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
6 of 6

Thank you for following up, Ashot. 

 

You can be a Client and a Freelancer using the same account. You'll use the same account to log in to Upwork, but the two parts of your account will be kept entirely separate. You'll be able to easily switch between the two as needed. To create a Client account on your existing account, please follow up instructions in this help article.

Let us know if you need any further assistance.

 

Thank you.

~ Bojan
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