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Verification emails not received

Active Member
Serdar O Member Since: Mar 5, 2018
1 of 19

I am not receiving verification emails, tried couple of times, no result.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 19

Hi Serdar,

Did you checked your junk and spam folder?
If you haven`t received any emails there as well let me know, our team will contact you directly and assist you further, thank you.


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Active Member
Alvin C Member Since: Mar 13, 2018
3 of 19

already checked clutter--outlook's version of spam and tried my personal email address still nothing even on the spam folder

Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 19

Hi Alvin,

 

We apologize for the inconvenience, we are currently experiencing technical difficulties with the Upwork website. You can subscribe to https://status.upwork.com and follow the latest service updates.


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Active Member
Matthew N Member Since: May 23, 2019
5 of 19

I have not receieved a verification email. I have tried now on two different accounts. NO it is not in my spam folder. 

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
6 of 19

Hi Matthew,

 

Sorry to hear that. One of our team members will reach to you directly via support ticket and assist you further. Thank you!


-Joanne
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Active Member
Alvin C Member Since: Mar 13, 2018
7 of 19

i had this problem too.

Active Member
Ashish P Member Since: Mar 13, 2018
8 of 19

Hi,

 

I am trying to post a job for the first time as a client. I get to the verify identity page, but I have not yet received an email to verify my identity. These things are normally automated so I am surprised not to have received one. I have requested this three times now and nothing. 

 

I know my registered e-mail address is correct, and have checked the usual junk and spam filters, and nothing there either. 

 

There appears to be no way to contact anyone at Upwork to resolve this, other than wading through a load of unhelpful help categories or to post here, so hopefully this might help...

 

Anyone able to help, or had similar problems?

 

Thanks,

Active Member
Al Shahriat K Member Since: Sep 26, 2017
9 of 19

Please contact Upwork Customer Support.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
10 of 19

Hi Ashish,

 

We apologize for the inconvenience, we are currently experiencing technical difficulties with the Upwork website. You can subscribe to https://status.upwork.com and follow the latest service updates.


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