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636e880d
Community Member

Verified credit card failed when hiring freelancer

I get the "You don't have a valid billing method on file with Upwork" when I do have and I just verified it by entering the 2 amounts that were charged in my bank statement.

1 REPLY 1
cylver1z
Community Member

Hello Greg,

 

I just checked your account and unfortunately, I can see that the charge made to your billing method failed. This failed charge is the reason why you are getting this error message. Thank you.


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