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Verify billing method after maximum attempts exceeded

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
11 of 31

Hi Mihai Liviu,

 

Thank you for reaching out to us. We'll have one of our agents reach out to you via support ticket to assist you with your billing method verification process. 

~ Bojan
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Active Member
Toby E Member Since: Mar 30, 2019
12 of 31

Hi i am having the same issue. My card was charged in canadian dollar but i just saw the USD amount but now i cant verify. The money has already been taken from my account. How do i verify?

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
13 of 31

Toby,

 

I've shared your concern to our customer support team and one of the agents will reach out and assist you directly via support ticket. Thank you!


-Joanne
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Active Member
Bilal H Member Since: Jan 24, 2019
14 of 31

Hello, I am having the same problem. So now how can i verify the account.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
15 of 31

Hi Bilal,

One of our team members will reach out to you directly via ticket and assist you further, thank you.


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Active Member
Kamran J Member Since: Jan 21, 2019
16 of 31

As a new client, I need to verify my billing method and have unfortunately entered 3 wrong entries in order to do so. I am aware that I need to speak to Customer support but could not get the direct email address or number. So if you could please reach out to me in order to verify my account I would appreciate it.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
17 of 31

Hi Kamran,

 

One of our team members will reach out to you directly via ticket as soon as possible and assist you further with your billing method, thank you.


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Active Member
Azka H Member Since: Mar 28, 2019
18 of 31

Hello, I am having the similar issue. 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
19 of 31

Hi Azka,

 

One of our team members will reach out to you as well, thank you.


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Active Member
Azka H Member Since: Mar 28, 2019
20 of 31

Hi, I have similar issue. How can I get my credit card verified soon?

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