Verify payment

[Goran V]

Hi Sushil,

Our team has already reached out to you via ticket, you can access your tickets on this Link. Thank you.

[Tanya S]

This is happening to me. Can somone please help. I’ve hired a freelancer but it says I need to verify payment and there’s no button to press verify. I’ve added my card but it’s not working can someone please help me

[Madeeha C]

I am having the same issue! Please help if you can

[Andrea G]

Hi Madeeha,

I checked and it looks like your card was verified successfully. If you're experiencing any issues when hiring please let us know and we'll be happy to assist.

Thanks!

[Andrea G]

Hi Tanya,

I checked and it looks like you were able to verify your card! If you need any further assistance please let us know.

Thanks!

[Tanya S]

Hi Andrea G

The freelancer I am trying to hire said at 10pm last night that I was still unverified.

How can I check if this is correct or not??

[Joanne Marie P]

Hi Tanya,

Please have the freelancer check the offer again. They can also try to log out and log back in before checking. Your payment method is already verified. Thank you.  

[Tanya S]

Hi

I am still trying to get this sorted out. My freelancer is worried about payment since I’m her end it is still saying unverified.

Can someone please contact me to help get this situation rectified. I would really like to start moving in this project.

Thank you
Tanya

[Andrea G]

Hi Tanya,

We can confirm your payment method is verified! Could your freelancer please try clearing their cache and cookies or logging in with a different browser to see if the issue persists? If so, please let your freelancer know they can reach out to us directly and we'll assist them further.

Thanks!

[Madeeha C]

Hi,

I am a new client and I just added my credit card to my profile as my method of payment but it is still not verified and I am unable to hire freelancers.

Can someone please tell me how to get my method of payment verified?