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Verifying Credit Card Failed

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Active Member
Kares S Member Since: Mar 27, 2018
1 of 12

I did not know I had to verify my credit card using USD after I hire someone so I got blocked from verifying my account and it said I had to contact Costumer service to proceed my verification but I dont even know how to do that

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 12

Hi Kares,

Our customer support team will reach out to you shortly and assist you further with this, thank you!


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Active Member
Kares S Member Since: Mar 27, 2018
3 of 12

Hi, I still did not receive a message 

Community Guru
Nina K Member Since: Nov 29, 2017
BEST ANSWER
4 of 12

Hi Kares,

I can confirm that one of our agents has reached out to you already. If you are not seeing the support ticket in your email, you can also try to access it this way using this link.

~Nina
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Active Member
Brian C Member Since: Mar 30, 2018
5 of 12

Can I get the same support as well?

I am unable to verify my credit card.

 

-Brian

Community Guru
Ryan C Member Since: Feb 3, 2017
6 of 12

Hello Brian,

 

I have escalated your concern. One of our representatives will reach out to you shortly. Thank you.


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Active Member
Angelica S Member Since: Jun 23, 2018
7 of 12

I misunderstood what they were asking. The charge amounts were $3.38 and $6.62. Please allow me to verfiy so that I may hire.

Community Guru
Jo-An B Member Since: Aug 2, 2016
8 of 12

Hi Angelica,

Thanks for reaching out. One of our team member will reach out to you directly and assist you with the process.

~ Jo-An

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Active Member
Mr Waqas H Member Since: Nov 13, 2018
9 of 12
hi nika
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
10 of 12

Hi Mr Waqas,

 

Feel free to post your questions here and we will assist you further. Thank you.

~ Bojan
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