Nov 7, 2019 10:50:04 PM by Sam B
Hello i have signed up many time ago on upwork through freelancer account. But i did not work on it. Now i created an agency and want to hire freelancers on upwork. And i want to cancel my freelancer account and keep using my client account. I also delete my posted job. Please help me
Nov 7, 2019 11:29:31 PM by Goran V
Hi Sam,
Your freelancer profile is now closed, when you log in you will have your client profile only. Thank you.
Nov 7, 2019 11:32:54 PM by Sam B
Hello sir thanks for the help. Yes i see it upwork removed my freelancer profile. I also have another issue when i add my billing method it will give me this error. But before deleting my freelancer profile my payment method is successfully added.
Nov 7, 2019 11:42:46 PM by Goran V
Hi Sam,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.
Nov 8, 2019 12:09:12 AM by Sam B
Thank you sir. Can you please tell me you have created a ticket for me or not. Becaise i'm unable to create a support ticket. And there is no ticket on my request section.
Nov 8, 2019 12:15:42 AM by Goran V
Hi Sam,
Our team is reaching out to you as we speak. Once the ticket is created you will be able to view under your ticket section and you will receive an email notification as well. Thank you.
Jul 23, 2020 12:25:44 AM by Oliver G
Hi Goran, can you do the same for me? I have a client and a freelancer account. I dont need the freelancer account.
Jul 23, 2020 01:06:07 AM by Goran V
Hi Oliver,
In order for our team to be able to close your freelancer profile, you will need to withdraw your active proposal. Once this is done, let me know here and our team will close your profile. Thank you.
Jul 24, 2020 08:56:54 AM by Alejandro E
Please, I need to close my freelancer account too but I want to keep my client account.
Jul 24, 2020 11:29:06 AM by Bojan S
Hi Alejandro,
One of our team members reached out to you via this support ticket to assist you with your request.
Thank you for reaching out to us.
Jan 23, 2021 12:52:40 AM by Roger M
Dear Goran I have the same issue. Can you please help me to close my freelancer account but keep my client account. Thanks!
Jan 23, 2021 01:34:08 AM by Nikola S
Hi Roger,
We closed your freelancer account as per your request. Thank you.
Jun 5, 2023 11:29:47 AM by Kayli C
Is it possible to help me do the same? I just opened my client account and no longer need the freelancer account
Dec 6, 2021 11:42:07 PM by Kuldeep G
i want to close my freelancer avvount, now i use only my client account.
Dec 7, 2021 12:49:50 AM by Pradeep H
Hello Kuldeep,
Thank you for your message. One of our team members will reach out to you via ticket as soon as possible to assist you further.
Thank you.
Pradeep
Feb 7, 2022 07:07:00 PM by Mohammed F
Can you do the same for me, please? i just need my clients account
Feb 7, 2022 10:23:47 PM by Pradeep H
Hi Mohammed,
Thank you for your message. One of our team members will reach out to you via ticket as soon as possible and assist you further.
Thank you.
Pradeep
Mar 23, 2022 10:32:03 AM by Lorne E
Hi, I want to close my freelancer account and MUST keep my client account. Can you help?
Mar 26, 2022 06:31:35 PM by Matt O
Hello Goran, I need to close my freelance account too but keep my Client account. thank you!
Mar 26, 2022 07:23:59 PM by Avery O
Hi Matt,
I'll be able to help you with that. Before I proceed, could you please withdraw your candidacies by going here? Once done, let us know by replying to this thread and we'll close your freelancer account for you.
Apr 28, 2022 09:31:41 AM by Nils D
Please do the same for me. Delete freelancer, keep client profile.
May 11, 2023 09:31:45 PM by Angela E
Hi Goran:
Just red what you did for Sam B.
I too need to please close my freelancer account but I want to keep my client account.
Can you help me with this?
Aug 12, 2023 04:59:02 AM by Kaitlin D
Hi, I'm having the same issue. I want to delete my freelancer account but keep using my client account. Can you delete the freelancer account for me?
Aug 12, 2023 01:41:52 PM by Annie Jane B
Hi Kaitlin,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Jul 4, 2020 04:49:12 AM by Frank K
Hello,
I am facing the exact same thing. My freelance part I'd like to have closed, keep the Client side. In settings I am able to remove the client part, but not the freelance part. Could anyone help?
Jul 4, 2020 05:42:58 AM by Goran V
Hi Frank,
I checked your account but I can see that you`ve already closed it. Thank you.
Jan 13, 2021 01:22:41 PM by Rhiannon N
Can you kindly provide instructions how to close a freelancer account and keep a client accoount open? It is not helpful to do it for people without explaining how when the purpose of this thread is to ask for directions so we can do it ourselves. Thanks so much.
Jan 13, 2021 02:39:39 PM by Andrea G
Hi Rhiannon,
You can find instructions on how to close your account here. However, if you hold freelancer and client accounts, your entire Upwork account (both freelancer and client accounts) will be closed when you close either account type. If you'd like to close your freelancer account only, please review the requirements and confirm here, we'll be happy to assist you further.
Thanks!
Jan 13, 2021 03:59:31 PM by Rhiannon N
Jan 13, 2021 05:34:02 PM by Joanne Marie P
Hi Rhiannon,
Thanks for confirming. I would just like to clarify that Andrea was referring to the link she shared in her response. If you open the link, it will direct you to the help article about closing an account. If you click on each account type, it provides detailed instructions on what to check before closing an account. As requested, I'll go ahead and process your request to close your freelancer account and keep the client account active.
Jan 13, 2021 05:37:31 PM by Rhiannon N
Jan 13, 2021 06:16:33 PM by Joanne Marie P
Hi Rhiannon,
I'd like to confirm that your request has been processed, and one of our agents has reached out to you via ticket to confirm.
Apr 13, 2021 08:43:47 AM by Sean C
Hello! Please close my freelancer account and keep the client account. Thank you!
Apr 13, 2021 09:44:52 AM by Andrea G
Hi Sean,
Someone from our team will reach out to you via support ticket in order to assist you further.
Thanks!
Sep 28, 2021 05:49:47 AM by Shyam S
Hi, please close my freelancer account & keep only the client account.
Sep 28, 2021 05:57:15 AM by Aleksandar D
Hi Shyam,
We'll have one of our agents reach out to you directly via a support ticket to assist you further with your account.
Thank you.