We are sorry! We are experiencing a technical problem and cannot process your request right now. Ple

[5cff65aa]

Hello,

i always get this message when i want pay my freelancer:

"We are sorry! We are experiencing a technical problem and cannot process your request right now. Please try again in a minute."

i tried everthing including using other web browsers etc.

please help me. Thank you.

[JoanneP · Accepted solution]

Hi Mustafa,

I'm sorry for the trouble you had. I have requested the assistance of our team. One of our agents will reach out and assist you directly via a support ticket.

[ae620d51]

I also have the same issue. Please help me resolve this.

[LuiggiR]

Hi Reazon,

I see that you don't have a client profile so you couldn't be experiencing the same error the OP described. If on the other hand, one of your clients is experiencing this, you can advise them to contact our Customer Support team for assistance by clicking the "Get Support" button that appears on the bottom right corner of this page.

[60563267ba710246]

I have the same issue to pay for the work.

please help me Thank you !

[60563267ba710246]

Hi I am a client And I am experiencing the same trouble when I try to pay for the work.

please help me Thank you 

[alejandrou]

Im having the exact same issue and cant create a support ticket. Im stuck!!!!

[fb335a2f]

one of my client is facing the same issue, how to get it resolved.

[PradeepH]

Hi Presenjit,

Could you please request your client to reach us directly for better assistance? 

Thank you,

Pradeep

[kashifs294]

Hey, my client is getting the same issue while he tries to fund the direct contract. I asked my client to talk to support about that, but he couldn't find any way to create a ticket. 

[3057d469]

My client has the same error, plus i can not send any contract it gives me an error: We are sorry! We are experiencing a technical problem and cannot process your request right now. Please try again in a minute.

Have tried to multiple clients and get the same error every time

[JoanneP]

Hi Dmytro,

Could you please ask your client to contact us directly? They should be able to reach out to our support team via the chatbot without having to log in.

To access our support services, it would be best to follow the steps below:

1. Navigate to the Help Center’s navigation bar and select the “Contact Support” option.
2. Choose the “Chat with Upwork” option to initiate a conversation with our chatbot.
3. Type in a question or topic and click “Send.” The chatbot will provide relevant articles related to your question.

We strongly encourage everyone to engage with the chatbot to access the available support options. Asking for assistance directly may not provide sufficient information for the chatbot to be able to assist you appropriately - for example, creating a ticket for you with the right team according to your concern.

[60563267ba710246]

Hi I am trying to pay for the work and it says :"We are sorry! We are experiencing a technical problem and cannot process your request right now. Please try again in a minute." and it is not my first time paying for work but first time That this happen to me.It does 2 days now 

please help me and Thank you !