We are unable to authorize your card. Please add another billing method or contact your issuing bank

[Goran V]

Hi Hriday,

I checked your account and can confirm that your ticket is not closed. Our team has already posted an update on your ticket with number 30111139. Thank you.

[Hriday K]

Please can give me that ticket link?

Cz I have two tickets -

One is close closed by your stuff  #30109198

Another don't get any response #30110980

[Goran V]

Hi Hriday,

You can access your ticket section directly from this Link and follow up on each of your tickets. Thank you.

[Hriday K]

Thank you so much dear 

[Ismail D]

Hi, 

I am also getting same error. I tried three cards but getting same error. please help me to out this. I want to buy connects.

[Goran V]

Hi Ismail,

Please check our accepted billing methods Here and make sure that you`re adding an accepted billing method. Thank you.

[Success W]

Hello, I am having the same issue with two different cards. what might be the issue

[Aleksandar D]

Hi there,

You need to check with your bank for more information on why the charge was declined. In the meantime, feel free to check out this help article to learn more about acceptable billing methods.

Thank you.